Telefónica, design to connect
Telefónica, a telecommunication firm in 21 countries in Europe, Latin America, and China, is the first operator in Spain with 22 million customers and yearly revenue of more than €52 billion. The client needed to entirely rethink Mi Movistar, the mobile app of the group, from the points of view of both design and user experience.
A design-centered approach, agile methodology, and a collaborative working environment with Telefónica led everis to define the main features of the app, and then deliver valuable software at early and continuous stages. They met their goal of designing and developing a customer-oriented app that serves over 1 million active users.